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FREQUENTLY ASKED QUESTIONS:
1. What is a Group?
15 – 20 or more (dependant on the event) friends and neighbors, business associates, members
of a church, bowling league, alumni group, condo residents, teachers, firefighters, police officers
or EMS workers, doctors and nurses, sports fans, Boy Scouts, Girl Scouts, sales teams, drinking
buddies, classmates, soul mates, joggers, vegans, trekies, or just 15 – 20 or more people
who get together and want to see really good entertainment.
2.
Group Savings?
By bringing together 15 or more of your co-workers or
friends (or any of the above!) your group will receive
special discounts and best available seating on selected
events including Harlem Globetrotters,
Monster Jam, Disney on Ice and many many more.
3. Advanced Notice?
Your group will receive information on shows in advance of the public. This gives your group an
opportunity to purchase seats before they go on-sale to the public.
4. How to Book Your Group?
Simply give the Group Sales Department a call for dates, times and prices of the event your group
is interested in and our Group Sales staff will personally help you plan a group outing, provide
the best available seating , help you get the appropriate seats for your group and save you money.
By buying group tickets, you do not have to pay services charges per ticket.
5. Personal Service?
Our Group Sales staff has vast experience working with groups like yours and they’ll personally
see to it that your visit to the John Labatt Centre is the best that it can be.
6. Additional Amenities?
Treat your group to an extra special evening at the John Labatt Centre in one of our Hospitality
Suites. Our Hospitality Suites hold up to 120 persons and can be fully catered by our exclusive
on-site caterer, Ovations Food Services.
7.
How to Contact Us?
The John Labatt Centre has it all, top family entertainment,
great food, ample parking, safe secure environment,
all in our beautiful state-of-the-art facility. If you
haven’t seen the John Labatt Centre, give us a
call, we’d love to show you are around. Contact
us by phone at 519-667-5744.
8. When Should we Arrive for the Show/Event?
Doors open one hour prior to the event, so you can arrive anytime after that.
9. What is the Deadline for Ordering
Group Tickets?
Depends on the show, ask for details
10.
How do we Pay for our Group Ticket Order?
Visa, Master Card and American Express are accepted.
Cheques and Money Orders are made payable to “London
Civic Centre Corporation” for events and “London
Knights Hockey Club” for hockey games. Any cash
or in-person payments MUST be scheduled in advance with
your Group Sales Representative.
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